Delivery

Delivery

UK orders are dispatched by Royal Mail Signed For or by Courier HERMES. You can select your preferred postage option at checkout.

Delivery aim for Hermes - 3 working Days
Royal Mail 2nd Class Signed For - 3 working Days
Royal Mail 1st Class Signed For - 1 Working Day

I aim to dispatch all ready made orders in 3 working days - during busier times this may take a few days longer.
Please note that courier's will attempt to deliver your parcel 3 times. Tracking is provided to the email address you include when ordering (please check your spam folder if you don't receive anything) packages of high value will require a signature.
Parcels will be returned to sender after 3 attempts and the customer will incur a reshipping charge. I reserve the right to retain original shipping costs from any refunds if you decide you no longer wish to proceed with a purchase after delivery attempts have failed.
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Custom orders are usually dispatched in 3-4 weeks.
Overseas orders are dispatched by Royal Mail or Courier - all orders are posted with a Tracked and Signed service. Postage is automatically calculated at checkout on weight.
Postage costs do not include any import duty or taxes which may be due in your country. These are the buyer's responsibility.

Tracked shipping usually takes around 5-10 working days to arrive

Please note that international delivery times may vary due to factors outside my control, eg customs checks, extreme weather
Please allow up to 25 working days for delivery until contacting me if you haven't received your item. Royal mail do not accept items as lost until this amount of time has elapsed. 

UK buyers please allow 15 working days after dispatch. This is when royal mail class an item as lost and will process a claim.

If you have a query about delivery please contact me stefpamperedpiggies@aol.com quoting your order number.